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FAQs

1. Is free shipping available?

Free shipping is not offered at the moment as our prices dropped by 30%. 

2. How do I track my order?

Once your order is fulfilled, you'll receive a shipping confirmation email that contains the tracking number of the package.

3. Can I change the shipping address after I placed my order? 

Yes, it is possible to change address only if your order has not been shipped yet by contacting us at sales@cocoislandmart.com / 1-833-339-2626 so we suggest doing this as soon as possible. If your order has shipped, you have to contact the carrier for a change of address.

4. How do I cancel my order?

Please contact us sales@cocoislandmart.com / 1-833-339-2626 for order cancellation and have your order number ready to facilitate this process.

5. Is local pick-up available?